Start with the problem

We aim to respond to enquiries within one business day. Complex technical scoping questions may take a little longer because we route them to the relevant discipline lead rather than answering generically.

For serious engagements, yes — and we generally prefer to. Most of what matters is visible on a plant walk and invisible in a document pack. Initial conversations are usually remote.

Asset type and rough scale, the specific symptom (availability, cost, compliance, readiness), what has already been tried, and any timing constraint such as a shutdown window or handover date.

Yes. Our offices are in South Africa, the UK, Zimbabwe and Namibia, but engineering support and advisory work is delivered internationally, including remotely.